16 Tips for Gaining More Fans on Facebook

The following tips were gleaned from two MarketingProfs online webinars on Facebook marketing held December 16-17, 2009 with @jeffwidman of BrandGlue whose clients include the likes of Microsoft, Intel and Seth Godin.

Facebook Marketing is all about the News Feed

That was the central message Jeff shared. It’s all about reaching and interacting with people via the News Feed. According to Jeff, 80% of effective marketing on Facebook happens via the News Feed.

The power of Facebook to give your Fan Page a greater reach is determined in large part on your status updates making it to your fans – and your fans’ friends – News Feed. That could potentially be a lot of folks becoming a Fan. How can you ensure your status updates spread as widely as possible?

It turns out Facebook uses an algorithm to decide which updates makes it to the News Feed – the default view on everyone’s Wall. The ones that don’t are sent to the “Live Feed” (read: jail) you have to click on in order to read. Who does this? Anybody? Bottom line: if you’re not on your fans News Feed you’re nowhere.

Knowing this, your reach and fan page numbers could dramatically improve by implementing the following tips:

  1. Don’t continually just make statements or announcements, instead focus on engagement.
  2. Ask questions that will encourage your fans to “Comment” or “Like” or “Share” your updates (see example below).
  3. Pose simple, short questions – even yes/no type questions are good.
  4. Post links to a blog article or YouTube video with a question.
  5. Post a quote or statement and ask fans if they agree/disagree.
  6. Post a photo and ask, “what do you think of this…or, have you ever seen something so ugly?”
  7. Post questions daily on topics your fans care about and would find interesting/engaging.
  8. Simplify your Fan Page – other than coming to your page for the first time to see if they want to be a fan, most people don’t come back to visit (as shocking as this may seem).
  9. Create a positive, compelling, interesting first impression on your Fan Page.
  10. Every tab needs a purpose, don’t have tabs just because you can – less is more – and don’t have blank tabs.
  11. People don’t come to Facebook to read a lot of text (boring) – they scan for items of interest.
  12. Consider setting up a custom landing page for first-time visitors and give them a compelling reason to become a fan such as: exclusive offers made available only to your fans, appeal to their egos, appeal to their sense of wanting to belong (identify) with a brand as cool as yours, entertain them.
  13. Realize there are 3 ways to promote your Fan Page to get more fans: (1) Facebook Social Ad (you can target very tightly), (2) Via your existing marketing channels – like your web site, email campaigns, etc., (3) Via your friends – suggest they become a fan of your page.
  14. When utilizing the Fan Box Widget on your Web site or blog, select the “Include fans” option to show faces of your fans in the widget for increased conversions (people like to see pictures of other people).
  15. Tagging – if someone appears in a photo you can “tag” them so the photo appears on their personal profile and in their friend’s News Feeds.
  16. Once you get to 25 fans you can request a vanity URL from http://www.facebook.com/username. A vanity URL is a shorter version of the destination address of your Facebook Fan Page and it will make it easier to share the link with others. For example, my Fan Page Vanity URL is: http://www.facebook.com/ZephyrMarketing – it used to be twice that long with a bunch of “&Ts83%” type characters.

Hope that gives you some ideas on how to market your Facebook Fan Page to get more fans. I know I’m going to give these a whirl. What other techniques have you tried that work well? Please leave a comment.

  • joe
    Thats for the great stuff. I have a page for my tax and business new website. My fan page is (http://www.facebook.com/pages/Tempe-AZ/CafeTax/...). I am going to use a lot of this to help promote it. Thanks again
  • John
    Check out this facebook fan page by a group called Sownds (http://www.facebook.com/sowndsMusic). I heard they have a great page, and to no surprise they are implementing alot of what was mentioned in this article.
  • zephyrmarketing
    Thanks John for sharing that example - another creative way to engage others.

    Greg
  • Hey Greg--I'm complimented that you extracted my tips from the webinar format!!

    Def thx for attributing them--much appreciated!

    Let me know if you ever need help...

    Jeff Widman - BrandGlue.com
  • zephyrmarketing
    Jeff - thanks for stopping by - I appreciate it! And thanks for the solid advice.
  • Greg - many thanks for the information regarding posting my Blog to my Fan Page... I am revising my settings ASAP. On another subject do you customize Fan Pages by any chance? Thanks Heather
  • zephyrmarketing
    Heather - glad that worked out for you! Yes, I do help clients with their Facebook strategy and customizing/optimizing their Fan Pages.
  • Scott
    Under-utilized by most people is that custom landing page mentioned in your article... do you have any recommendations for services/providers who do that kind of customized Facebook work?
  • zephyrmarketing
    Scott - I agree with you and it deserves more attention than what I gave it here - I'm planning to do another post in near future on the topic of creating a custom landing page.
    I do provide the service of developing a custom landing page strategy and creating the FBML (Facebook Mark-up Language) page itself. Feel free to contact me via the info found on this site if you'd like to set up a free consultation as a start. Thanks, Greg
  • martinjohncox
    There's some good advice here and I learned a few new things. But I think you're missing the larger picture: Getting involved in the community. One thing that works for my clients is donating goods or services to charities, then getting the charity event organizers to ask their friends to become fans, to follow on Twitter, post status updates, etc. We specifically seek out charities with a good social media presence. Organizers are happy to acknowledge the support of local businesses. One of my clients once said, "It sounds like if I do all this social media stuff, it will make me a more community-minded business." Yes - if you do it right. It's not all about you; it's about the people who love the "community brand." If you align yourself with that brand and genuinely care about it, people will fall in love with your brand as well and the fans will follow. This cannot be done with automation or other inauthentic tricks. A real thinking human being needs to monitor conversations, consider what your business brings to the table and engage people.

    Another idea is to leverage existing assets. One car wash client I have has a couple of 5x15 foot electronic signs. We display the work of local artists and nonprofit PSAs on the signs, along with business information. We get artists and nonprofits to Tweet and Facebook about this for us.
  • zephyrmarketing
    Martin - thanks for your insightful comments. A good reminder that Facebook and other social media means different things to different people and their causes. I love your community perspective. Thanks for sharing! Greg
  • Very solid advice and thanks for taking the time to post... Any idea how automated blog posts .... those sent via Ping for example can be sent to the Fan Page instead on my main Profile...? I want to keep my business posts - I use a blog on my personal website http://www.heatherlord.com/blog which I also post on ActiveRain - LinkedIn and other sites... When I click the Facebook option it immediately send the post to my profile rather than my Fan Page... Can this be revised?
  • zephyrmarketing
    Heather - thanks for your comments. Ping does have a service setting to post to your Fan Page vs. your personal profile. Look in your service "settings" tab. Also, I use Seesmic and TweetDeck and both have feature to add your Fan Page to enable posting your tweets to your Facebook Fan Page. Good luck and let me know if you need more help. Greg
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